AllThingsNauti.com
Effective Date: Feb 25th, 2025

At AllThingsNauti.com, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and exchange policy below.

1. Return Eligibility

• Items must be returned within 7 days of delivery.

• Items must be in their original condition, unused, and with all tags and packaging intact.

• Proof of purchase is required for all returns.

• Certain items, such as [list non-returnable items, e.g., final sale, perishable goods, custom products], are not eligible for return.

2. How to Initiate a Return

• Contact our customer support at [email protected] to request a return authorization.

• Once approved, you will receive instructions on how to return your item.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

• Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 7 business days.

• Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

• If you wish to exchange an item, please contact us at [email protected].

• Exchanges are subject to product availability.

• Customers are responsible for return shipping costs for exchanges unless the item received was incorrect or defective.

5. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of delivery.

• We may request photos of the damage for verification.

• A replacement or refund will be issued at no additional cost.

6. Non-Returnable Items

The following items cannot be returned or exchanged:

• [List items such as final sale, gift cards, perishable goods, etc.]